Helpline Singapore

Important Phone Numbers for Visitors to Singapore

As a visitor to Singapore you can be assured of one thing, it is a very safe place.

In a 2024 study by Forbes Advisor, which evaluated 60 international cities across metrics such as crime risk, personal security, health security, infrastructure security, and digital security, Singapore secured the top position as the safest city for tourists.

The study highlighted several key factors contributing to Singapore’s safety:

  • Best Travel Safety Rating: Singapore received the highest travel safety rating from the U.S. State Department.
  • Lowest Natural Disaster Risk: The city-state recorded the lowest risk for natural disasters, indicating minimal exposure to events like earthquakes or typhoons.
  • Low Health and Infrastructure Security Risks: Singapore achieved the second-lowest scores in both health security and infrastructure security risks, reflecting the quality of its healthcare services and robust infrastructure.

However , as a visitor you may still need to be able to make contact with some of the following :

Emergency Services:

  • Police (Emergency): 999
  • Ambulance and Fire Services (Emergency): 995
  • Non-Emergency Ambulance: 1777

Tourist Assistance:

  • Singapore Tourism Board (STB) Tourist Hotline: 1800 736 2000
  • STB General Inquiries: +65 6736 6622
  • STB Email: stb_feedback@stb.gov.sg

Healthcare Services:

  • Raffles Medical Clinics (24-Hour): +65 6311 1111
  • Gleneagles Hospital: +65 6470 5688
  • Mount Elizabeth Hospital: +65 6731 2218

Transportation Services:

  • Changi Airport Group: +65 6541 5333
  • Taxi Services (CityCab): +65 6552 2222

Lost and Found:

Airports:

Public Transport:

  • SBS Transit: +65 6383 7211
  • SMRT: 1800 336 8900

Taxis:

  • ComfortDelGro Taxis: +65 6552 1111
  • SMRT Taxis: +65 6555 8888

Ride-Hailing Services:

  • Grab: +65 6550 0055 | support.sg@grab.com
  • Gojek: +65 3135 3135

Airlines:

  • Singapore Airlines Lost and Found: +65 6597 4501

General:

  • Singapore Police Force (SPF) Lost and Found Hotline: 1800 255 0000

Additional Services:

  • Drug & Poison Information Centre: +65 6423 9119
  • Flight Information (Changi Airport): 1800 542 4422 | +65 6542 6988
  • Traffic Police Information Hotline: +65 6547 0000
  • Police Emergency SMS (if unsafe to speak): 71999

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Please note that these numbers are published on November 28, 2024, and may change over time.  Visitors Concierge is not liable for any misprint or incorrect numbers published here

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