Handling Emergencies While in Singapore

Handling Emergencies While in Singapore

Singapore beckons travelers from across the globe. Amidst the marvels of this city-state, it’s necessary to be prepared for unexpected situations, especially medical emergencies. Your safety matters, and being equipped with the right information can make a significant difference in critical moments. But do you have the contact information for emergency calls in Singapore

Here’s a concise guide to the emergency numbers in Singapore, curated to help you seamlessly navigate medical emergencies in Singapore.

Handling medical emergencies in Singapore

1. Emergency Numbers in Singapore

In Singapore, emergency services are crucial for swift assistance during critical situations. The Police Coast Guard oversees maritime activities in Singapore’s territorial waters, while the Singapore Civil Defence Force (SCDF) specialises in firefighting, rescue, emergency ambulance services, and enforcement of fire safety regulations.

Here’s who to contact and what to do in emergencies:

1. Emergency Ambulance & Fire: 995

For critical life-threatening emergencies like heart attacks, accidents, fires, severe injuries, or when someone’s life is at risk, dial 995 for an ambulance in Singapore. The SCDF manages emergency ambulance services, transporting patients to the nearest public or restructured hospital. 

2. Non-Emergency Ambulance: 1777 

Need assistance for minor injuries or illnesses that aren’t life-threatening? Dial 1777 for a non-emergency ambulance in Singapore. This service helps in situations where immediate medical attention isn’t urgently required.

3. Police Emergency: 999 

When immediate safety or law enforcement support is needed for crimes, traffic accidents, or urgent police matters, dial 999. This connects you to the police for swift assistance and intervention.

4. Drugs & Poison: 995 for Emergency and 6423 9119 for Non-Emergency)

For incidents involving poisoning or drug overdose, dial 995 for immediate assistance. Alternatively, contact 6423 9119 for non-urgent drug or poison-related concerns.

5. Specific Situation Contact Numbers:

  • Traffic Police (6547 0000): For roadside accidents or issues related to traffic incidents.
  • Police Hotline (1800 255 0000): Contact for non-emergency police matters.
  • Dengue Hotline (1800 933 6483): Inquiries or concerns related to dengue.
  • Fire Hazard Reporting (1800 280 0000): Use this number to report fire hazards promptly.

➕Insider Tip: Click here for all the information needed to contact your embassy or consulate.

2. Communication with the Hotel Concierge for Assistance

For non-emergencies or minor health concerns like a mild fever, an upset stomach, or minor injuries, the hotel concierge can provide helpful guidance. They can recommend nearby pharmacies for over-the-counter medications or suggest clinics for basic medical assistance.

3. 24-Hour Clinics and Hospitals in Central Areas

For minor ailments like a common cold, mild fever, or small cuts that need dressing, 24-hour clinics in central areas can offer prompt care without the wait of a hospital emergency room.

Consider visiting a hospital for:

  • Severe Pain or Injury: If the pain is unbearable or you’ve sustained a significant injury.
  • Persistent Symptoms: If symptoms worsen or persist despite self-medication or rest.
  • Specific Conditions: Stomach pain accompanied by vomiting or diarrhoea could indicate food poisoning and might require medical attention.

Singapore boasts numerous 24-hour medical facilities, ensuring round-the-clock care. Here are some recommendations along with emergency contact numbers in Singapore:

a. Singapore General Hospital

Website: Singapore General Hospital

b. National University Hospital

Website: National University Hospital

c. Tan Tock Seng Hospital

Website: Tan Tock Seng Hospital

d. Mount Elizabeth Hospital

Website: Mount Elizabeth Hospital

e. Raffles Hospital

Website: Raffles Hospital

f. Gleneagles Hospital

Website: Gleneagles Hospital

➕Insider Tip: Hospitals in Singapore maintain high standards of cleanliness and hygiene, ensuring your health and safety.

If you want to know about the 24-hour clinics in Singapore, click here.

4. Teleconsultation Services in Singapore

Teleconsultation is ideal for non-urgent medical concerns or follow-ups. For instance:

  • Mild Ailments: Allergies, minor skin conditions, or queries about prescribed medications.
  • Travel-Related Ailments: Adjustments to time zones might cause sleep issues or mild discomfort, which can be addressed through teleconsultation.

In Singapore, several healthcare providers offer teleconsultation services for non-urgent medical queries or minor illnesses. Healthway Medical and Minmed provide teleconsultations. 

5. Self-Medication

For minor issues like headaches, muscle aches, or allergies, over-the-counter medications from pharmacies can suffice. Pharmacies in Singapore, such as Watsons and Guardian, cater to various health needs. 

To find a store, click here.

Remember, while self-medication can help with minor ailments, it’s crucial to seek professional help if symptoms persist or worsen. If uncertain, don’t hesitate to contact emergency services or seek medical advice promptly.

Wrapping Up

Your safety and well-being are paramount while exploring Singapore. With essential knowledge and preparedness, navigating medical emergencies becomes more manageable. Remember, staying informed with emergency call numbers in Singapore and taking swift, appropriate action can mitigate unforeseen challenges. 

Enjoy your travels in Singapore with peace of mind, knowing you’re prepared for any medical situation that may arise.

FAQS

During a medical emergency in Singapore, proceed directly to the nearest Accident & Emergency (A&E) department at any public hospital or a 24-hour clinic. These medical facilities are well-equipped to handle various emergencies and provide prompt care.
Singapore has numerous hospitals and medical centres equipped to handle emergencies efficiently. Notable establishments include Singapore General Hospital, Tan Tock Seng Hospital, Changi General Hospital, and KK Women's and Children's Hospital, among others. These facilities are equipped with specialised departments and staff to address a wide range of medical emergencies.
In Singapore, dialling 995 will connect you to emergency ambulance services. This number should be used specifically for urgent medical situations requiring immediate attention and transportation to the nearest hospital.
In case of a medical emergency, you can easily locate the nearest medical facility by using various mapping apps or by asking locals for directions. Additionally, you can contact emergency services through 995 to request information on the nearest medical facility available.
Yes, it is permissible to call for an ambulance on behalf of someone else in Singapore. In urgent situations where the individual requiring assistance is unable to make the call themselves, anyone present at the scene can dial 995 to request emergency medical services.
Yes, emergency medical care is accessible to tourists visiting Singapore. They can receive emergency medical treatment at public hospitals or private medical facilities. Tourists should have comprehensive travel insurance that covers medical emergencies to ensure they receive necessary care without financial concerns.
When calling for emergency medical assistance, it's crucial to provide the operator with precise information about the situation. Details such as the location of the emergency, the type of medical issue, the number of individuals involved, and any specific conditions or injuries observed are vital for the emergency services to provide the most appropriate assistance.
Many travel insurance policies cover medical emergencies in Singapore. However, it's essential to review your insurance policy thoroughly to understand the extent of coverage for medical emergencies, including hospitalisation, treatment costs, and repatriation if necessary.
Yes, Singapore offers specialised helplines for mental health emergencies. The Institute of Mental Health's Mental Health Helpline (6389 2222) and Samaritans of Singapore (SOS) Helpline (1800 221 4444) provide assistance and support for individuals facing mental health crises or emotional distress.
For non-medical emergencies such as fires, crimes, accidents, or other public safety concerns, individuals can contact the Singapore Police Force by dialling 999. This number should be used specifically for non-medical emergencies requiring police assistance.
Are there specific hospitals or medical centres equipped for handling emergencies?

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In Singapore, dialling 995 will connect you to emergency ambulance services. This number should be used specifically for urgent medical situations requiring immediate attention and transportation to the nearest hospital.
In case of a medical emergency, you can easily locate the nearest medical facility by using various mapping apps or by asking locals for directions. Additionally, you can contact emergency services through 995 to request information on the nearest medical facility available.
Singapore has numerous hospitals and medical centres equipped to handle emergencies efficiently. Notable establishments include Singapore General Hospital, Tan Tock Seng Hospital, Changi General Hospital, and KK Women’s and Children’s Hospital, among others. These facilities are equipped with specialised departments and staff to address a wide range of medical emergencies.

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